Accessibility Statement
Last updated: May 9, 2026
CHILLSWIFT is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
chillswift.com aims to conform to WCAG 2.1 Level AA. We are working to be fully conformant and continue to monitor and improve.
Measures We Take
- Semantic HTML structure with proper headings and landmarks
- Alternative text for images that convey meaning
- Keyboard navigation support for all interactive elements
- Visible focus indicators
- Skip-to-content link
- Color contrast that meets WCAG AA standards
- Form fields with associated labels
- Respects user preferences for reduced motion
- Mobile-responsive layout
Known Limitations
Despite our best efforts, some content on our website may not be fully accessible. In particular:
- Embedded third-party forms (e.g., warranty claim form) are provided by external services and may not match our accessibility standards. If you encounter difficulty using any form, please email us directly with your request.
- Some product images are stock photographs whose alternative text is descriptive but may not capture every visual detail.
Feedback
We Welcome Your Feedback
If you experience any accessibility barriers on chillswift.com, please contact us. We will work to address the issue as quickly as possible.
Email: support@chillswift.com
Response time: We aim to respond within 2 business days.
When contacting us, please describe the page or feature you had difficulty with and the assistive technology you were using (if any), so we can address the issue accurately.
Compatibility
chillswift.com is designed to be compatible with the following assistive technologies:
- Modern screen readers (NVDA, JAWS, VoiceOver, TalkBack)
- Browser zoom up to 200%
- Keyboard-only navigation
- Browser-based dictation tools
The site is designed for the latest two versions of Chrome, Firefox, Safari, and Edge.
Assessment Approach
CHILLSWIFT assesses the accessibility of chillswift.com through:
- Self-evaluation using automated and manual testing
- Ongoing review when content is added or changed
- User feedback channels (above)
This statement was created on May 9, 2026. We will update it as our accessibility practices evolve.